Ensure smooth store operations across all departments. Provide ongoing training, feedback, and development plans to build team capability and support succession planning. Support store-wide initiatives and step in for the Store Manager when needed, ensuring seamless execution of company goals. Collaborate with visual merchandisers to keep the department fresh, trend-driven, and aligned with H&M standards. Use KPIs to identify growth opportunities and implement strategies that boost profitability.

As Operations Manager, I was relocated to a high-potential store facing management challenges, where I took ownership of daily operations and led efforts to revitalize team performance. I oversee training, scheduling, and professional development for store associates while ensuring full compliance with company policies to drive sales success in a store generating $9.6 million in annual sales.

As Stock Manager, I was instrumental in optimizing stockroom operations, driving gains in efficiency and productivity. I spearheaded key process improvements and delivered insightful reports on strategic initiatives, ensuring team alignment with Ross policies at a high-volume store generating $9.2 million in annual sales.

As Led daily purchasing operations at Bonita's Miami HQ. Negotiated contracts and developed cost-reduction procedures. Forecasted inventory needs and optimized profit-maximization strategies by leveraging metadata to analyze fashion and market trends. Increased profit margins and reduced expenses across stores and the e-commerce platform.

Oversee daily store operations, including opening/closing procedures, cash handling, and equipment maintenance. Manage payroll to align with budget goals. Stay informed on emerging tech products and market trends to guide purchasing and inventory decisions.